Refund & Cancellation Policy
Last updated: June 2026
Order Cancellation
You may cancel your order any time before it has been shipped for a full refund. Once an order has been dispatched, it cannot be cancelled, but you may request a return as per the policy below. To cancel, please contact us as soon as possible with your order number.
Returns
We accept returns within 7 days of delivery if the item is unused, in its original condition, and in the original packaging. To be eligible, the product must not show signs of wear and all tags must be intact.
Non-Returnable Items
For hygiene and safety reasons, certain items such as earrings, and any customised or engraved pieces, may not be eligible for return unless they arrive damaged or defective.
Damaged or Wrong Items
If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery with photos. We will arrange a free replacement or full refund.
Refund Process
Once your return is received and inspected, we will notify you of the approval. Approved refunds are processed to your original payment method within 5–7 business days. Shipping charges, if any, are non-refundable.
How to Request
To request a return or refund, email nirajsingh4267@gmail.com with your order number, or reach us via our Contact page. Our team replies within 24 hours on working days.